This www.eu-jp-tthelpdesk.eu website is managed by the EU-Japan Centre for Industrial Cooperation (“We”). This privacy policy explains how we use any personal information we collect about you when you use this website. We have two offices – in Japan and in Belgium – depending upon the activity, your personal information may be shared between the offices and stored electronically and/or on paper. The EU’s General Data Protection Regulation (“GDPR”) protects your personal data.
If we do want to collect personally identifiable information (“personal data”) about a “data subject” (you) through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it. We only collect personal information about you when you voluntarily complete a web-form to apply for a place on one of our activities or to provide feedback or ask a question.
How will we use the information about you?
Where you have applied for place on one of our activities, the information you submitted will be used to assess and your application for a place on our activity and to help organise your participation:
- Where the activity involves a visit to a company in the EU we will share your basic details (name, job title, company name and url) with the host company to check that they agree to your participation.
- If your application for a place on an activity is successful, we would like to be able to share additional information about you to your fellow participants. We will contact you in advance of the sharing of any data, to check you agree to this.
- Where you complete an event/webinar webform either to register as an attendee or to submit documents as a speaker, we will use the information and any documents you provide to process your participation in the event/series of events.
- Where you download from this website, complete and submit by email, a form (e.g. in Word format) to register for an activity in Europe or Japan, we will use the information you provide to assess your eligibility for the activity and to determine whether you can be allocated a place on the activity, and – if so – to process your participation in the activity. The Centre takes out basic insurance cover with AVI International Assurance (in France) for all eligible participants taking part in a course or mission in Japan. To this end, the Centre shares the date-of-birth, full name and place of residence for those participants who, at the time of the course, both reside in Europe and are aged 69 or under.
- Where you complete a webform to request a publication or to be added to a mailing-list, we will use the information you provide to judge your eligibility and, where applicable, to process your inquiry and register your interest in receiving future publications/notifications.
- Where you complete a webform to ask a question or register for a service, we will use the information you submit to understand the context of your question and to respond to it.
Sending you information on our courses, seminars, information services and other activities which may be of interest to you
We would like to be able to send you information about our other activities and services which we think may be of interest to you. If you have consented to receive marketing, you can opt out at a later date. At any time, you have the right to stop us contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes please email us.
Access to your information, corrections and complaints
You have the right to request a copy of the information we hold about you. If you would like a copy of some or all of your personal information please email us. We want to make sure that your personal information is accurate and up-to-date. You may ask us to correct or remove information you think is accurate or do not want us to retain. If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.
Please inform us if you think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.
Should you be unhappy as to how an organisation treats your data, you can file a complaint with a Data Protection Authority.
Cookies
A cookie is a small text strip that a website sends to browser and saves on the user’s computer when visiting a website. Cookies are used in order to let the Website work properly or to improve its performance. In general, cookies may be used for both technical and additional purposes: while technical cookies are used as they are strictly necessary for the technical working of the website as well as to provide the service expressly requested by the user, as better illustrated hereinafter, the cookies used for additional purposes (for example analytical cookies) may be used to carry out analysis, in order to improve the contents in line with the preferences expressed during surfing, as indicated below.
Technical cookies / session cookies
Technical cookies are fundamental in order to allow the user to move within the Website and to use its services. These cookies are strictly necessary and are used to store a single identifier in order to manage and identify the user as unique with respect to other users who are visiting the Website in the same moment, in order to provide the user with a consistent and accurate service. Moreover, these cookies might allow the Website to remember your choices (for example language, country of origin, etc.), to allocate requests on multiple servers, to store when the user gives his/her consent to certain options, to allow the user to view contents and videos.
The storage of session cookies in terminals or browsers is under the user’s control, whereas on the servers, at the end of the HTTP sessions, the information concerning the cookies stay recorded in the service logs, with storage times in any case (and depending on the functionalities of the Website such as a login function) no longer than 2 years as other surfing data. These cookies do not need the user’s consent.
Third parties’ analytical cookies
The cookies in this category are used to collect information on the use of the website. Our website will use this information for anonymous statistical analysis, in order to improve the use of the website. Analytical cookies are sent from the website itself or from third-party domains. This kind of cookie collects anonymous data on user activity and how it landed on the website.
Google Analytics
This website uses the Google Analytics navigation data monitoring system, a traffic analysis service provided by Google Inc., through which third-party cookies are transmitted, collected and managed in aggregate form to monitor and improve the website performance.
These cookies are used to collect information on how the visitor uses our website. We use this information for reports and to improve the website. The information collected is anonymous and does not identify the user. The data includes the number of visitors to the website, from which links visitors came to our website and the pages visited.
The data generated by Google Analytics are stored by Google as indicated at the following link: https://support.google.com/analytics/answer/6004245?hl=en
The user can selectively disable Google Analytics by installing on his browser the opt-out component provided by Google. To disable Google Analytics action, please refer to this link: https://tools.google.com/dlpage/gaoptout
Third parties’ social cookies
Cookies in this category can be sent from the domains of partner websites or that in any case offer the features present on the website. Cookies of this type are used to integrate third-party functionality into the website (for example, forms for comments or social network icons that allow users to share the content of the website).
YouTube
This website uses third-party cookies generated by the link with the YouTube website.
These cookies are used for YouTube embedded content.
For more information on these cookies: https://policies.google.com/privacy?hl=en
To disable third-party cookies generated by YouTube, please refer to the help pages at the following link: https://policies.google.com/privacy?hl=en
Google +
This website uses third-party cookies generated by the link with Google+.
These cookies are used for Google+ social plug-ins.
For more information on these cookies: https://policies.google.com/technologies/cookies?hl=en
Disabling Google+ cookies: https://policies.google.com/technologies/cookies?hl=en#managing-cookies
Other websites
This website – or documents contained within it – contains links to other websites. This privacy policy applies only to this website so when you link to other websites you should read their privacy policies. We are not responsible for the content of any linked site. The links are provided to assist visitors to this website and the inclusion of a link does not imply that we endorse or have approved the linked site.
Changes to our privacy policy
We keep our privacy policy under review and will present any updates on this webpage. The last update to this privacy policy was made on 14 May 2018.
How to contact us
If you have any questions about our privacy policy, information we hold about you or related issues please email us at “eu-jp-tthelpdesk @ eu-japan.gr.jp”.